Dispensary

What do we do in the Dispensary?
Processing of Dispensing Requests for:

• Patient ward charts
• Controlled Drugs (CDs)
• Medication for discharge
• In-patient medication
• Out-patient prescriptions
• Emergency or urgent prescriptions
• Day case medication in specialised units/wards in the Community
• Cromer and District Hospital

Internal Processes
All requests have to undergo the following processes:

• Clinical check by a pharmacist before dispensing
• Transcription from the charts on to worksheet
• Worksheets taken by the dispensing staff to process
• Dispensing staff, book off each item from our computer system           
  • If the item is on our shelf we then pick and label it
  • If it is in our robot the robot will locate and retrieve it
  • It will then arrive at the computer terminal via conveyors and helterskelters
  • The dispensing staff will then label it
• Once the request has been completed it will then have a final accuracy check
  • The final accuracy check of all prescriptions is carried out by an accredited checking technician or pharmacist
• The prescriptions are then ready for dispatch or collection.

Based at the Norfolk and Norwich University Hospital, Norwich