The application process

Download a relevant application form here, complete and return by post:

Voluntary Services

Norfolk and Norwich University Hospital

Level 1 West Annexe 2,

Colney Lane



Once we receive your application, if we have suitable placements available we will contact you to arrange an interview at the hospital with the Voluntary Services team who will assess your suitability for the role of a volunteer. Please note the invitation to application stage will depend on the availability of our roles. Hospital volunteering is popular and we occasionally have to close roles when we are oversubscribed.

If you are successful at interview you will be required to complete further documentation including an Occupational Health form and a DBS check.

Volunteers must complete a selection process (very similar to staff) and carry out various recruitment checks before they can start…These include:

  • DBS (Disclosure Barring Service) check
  • An occupational health and immunisation assessment
  • Provision of two references

Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975

Volunteers helping in the National Health Service are required to declare any convictions that may for other purposes be spent under the Rehabilitation of Offenders Act 1974.

Applicants who are successful at interview will be invited to attend a mandatory induction training session where they will cover the following:

  • Information Governance/Confidentiality
  • Fire Procedures
  • Health & Safety
  • Security
  • Infection Control
  • Child Protection
  • Vulnerable Adults
  • Risk Management
  • Waste Awareness
  • Limitations of the Voluntary Role

The induction session prepares the volunteer for the hospital environment and establishes an understanding of the limitations around the voluntary role.