Positive Telephone Language for Reception and Support Staff
Dental
Date:
14 June 2012
Start Time: 09.00
Registration commences at 09.00 and the course will begin at 09.15 hrs. The course will finish at approximately 16.15.
The time of this event has past.
Summary
A workshop designed to develop telephone skills for dental staff given by Enrich Training & Consultancy. Practical exercises are used to help reinforce delegate's learning in terms of questioning and listening skills.
Event Details
click here for event flyer
Location
Brasted's, Manor Farm Barns, Framingham Pigot, Norwich.
Price
£40 per delegate
Contact Details
wendy.wood@nnuh.nhs.uk