The staff of the Maternity Department at the Norfolk and Norwich University Hospital would appreciate your views about your experience of the Midwife Led Birth Unit (MLBU). Your replies will be used to improve the service given to people like yourself.
You are under no obligation to complete the survey and your treatment will not be affected in any way if you choose not to do so.
We would like to reassure you that all the information you provide will be treated as strictly confidential and there is no way that you could be identified from the final report. It will be processed in the Clinical Audit and Improvement Department, and the staff in the Maternity Department will only see anonymised information.
Thank you very much for your help.
Mrs Tracey Miller, MLBU Manager
Ms Emma Dufficy, Midwife