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Back to Previous News Item image 21 December 2011 Next News Item image

"Choose well" this Christmas

The public are being urged to help the NHS to help them by making sure they go to the right place for treatment this Christmas.

Doctors from NHS Norfolk and Waveney have appealed to people to think about the most appropriate place to get help and advice so that everybody can be treated quickly and effectively.

Unless your condition is life-threatening, the first port of call should always be NHS Direct, in confidence on 0845 46 47 or at www.nhsdirect.nhs.uk. Available around the clock, NHS Direct can advise on where to go for help. Pharmacies can also offer expert advice on common ailments and treating yourself at home.

Dr Jenny Harries, director of public health from NHS Norfolk and Waveney, said: “The Christmas period can be very busy for the NHS, so we are urging people to plan well for their health and understand how to use services effectively over the holidays.

“There is lots of help available, depending on your symptoms. Those with minor illnesses, such as coughs and colds, should self-care or ask their pharmacist for advice on treatment. Anyone with a minor injury such as a bite, scald or cut, can get quick, effective treatment at one of the area’s minor injury units, while people can attend their nearest walk-in centre without needing to book an appointment first.

“People should only contact the ambulance service or visit A&E in a genuine emergency. This will help us to make sure that A&E services are reserved for those with life-threatening conditions which cannot be treated elsewhere.

“We would ask people to help us look after everybody in the most appropriate way by acting responsibly. By going to the right place, you’ll also get treated much more quickly so you can get back to enjoying the Christmas celebrations.”

Timber Hill Health Centre in Castle Mall, Norwich, is open from 7am to 9pm and the Minor Injuries Unit at Cromer Hospital is open from 8am to 8pm. Both are open 365 days a year.

If you need advice or help in the run up to Christmas or during the holidays, contact NHS Direct, which is available around the clock, on 0845 46 47, or visit www.nhsdirect.nhs.uk. Pharmacy opening times can be found by visiting www.nhs.uk

In Great Yarmouth and Waveney the following services are available:

• NHS Greyfriars walk-in centre, Pheonix House, Howard Street South, Great Yarmouth. Open daily from 8am to 8pm. Appointments aren’t necessary. Call 01493 335340.

• Beccles MIU, Beccles Hospital, St Mary’s Road. Open daily from 8am to 8pm. Call 01502 719820.

• Southwold MIU, Southwold Surgery, York Road. Open from 8am to 6.30pm Monday to Friday. Call 01502 722326.

• Halesworth MIU, Patrick Stead Hospital, Bungay Road. Open from 8am to 6pm Monday to Friday. Call 01986 872124.

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