Have your say on quality of hospital services

The Norfolk and Norwich University Hospital (NNUH) is inviting the public to give views on its priorities for improving the quality of care in the year ahead.

Each year, NNUH publishes a Quality Report is published which reviews performance from the previous year and identifies areas for improvement over the next 12 months.  The views collected from the public will help the Trust to set its priorities. 

Professor Krishna Sethia, Medical Director, says:  “We are proud of the high quality care we deliver and we are always striving to make further improvements.  Testing our priorities with the public is important and helps to understand the issues which matter to our patients.”

Emma McKay, Director of Nursing, says:  “We want our patients to have the best experience when they come into hospital and this is reflected in the priorities we set for improving services.  We analyse feedback from patients every month and make changes to the care we deliver such as reducing noise at night on the wards or improving the choice of food available for patients.”

The survey is available at http://www.nnuh.nhs.uk/addons/surveys/data/Quality_Priority
The deadline for completed surveys is Monday 16th February 2015.

Thursday 5th of February 2015 05:00:51 AM