Patient Confidentiality

Any information concerning your health is strictly confidential and all staff who deal with your medical records must keep them confidential at all times.

We have a legal duty to protect any information we collect from you and will only use your information for the purposes of providing your healthcare and for training and monitoring. In the course of your care we may need to share your information within the NHS and with partner organisations.

Main point of contact 

Caldicott  Officer 
Tel: 01603 286543 

Access to your health records

All patients have the right to see their own medical records and can write to the Health Records Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust, Colney Lane, Norwich, NR4 7UY, or phone 01603 288725 or 288858 to request their details. To get copies of your health records there are charges, including an administration fee and any photocopying and postage costs up to a maximum of £50.