PALS Survey

We would be grateful if you could take a few minutes to fill in the following questions about your experience of using the Patient Advice and Liaison Service (PALS)

We will use the information you supply you to make improvements to the service.

All responses are confidential.

1. How did you contact PALS?

If Other, please specify

2. Did you have any difficulty accessing PALS?

3. Did we provide a professional service?

4. Did you feel it was worthwhile contacting PALS?

5. Are you satisfied with the way PALS dealt with your query

If not, please tell us why

6. Would you recommend NNUH PALS to someone else?

If you would like to make any additional comments or suggestions about PALS and the service you received, please use the text box below.