Carers

The Norfolk and Norwich University Hospital has a Carer’s Passport, a scheme which supports carers who are visiting and caring for patients staying in hospital.  Together with other hospitals who have signed up to John’s Campaign, we recognise the right of carers to stay with people with dementia.

The Carer’s Passport is available on all adult inpatient wards with the issuing of the passport at the discretion of the nurse in charge.  It offers some concessions as a small gesture of thanks and appreciation, which include discounted meals in the main restaurant and the coffee shops run by the West and East Outpatient areas as well as free parking.

The Carer’s Passport is for unpaid carers of any age who are willing to provide aspects of care while a patient is in hospital. Aspects of care could include emotional and psychological support to maintain health and wellbeing, personal care and assisting at mealtimes.

In alignment with the Carer’s Passport, the Carer’s Partnership Agreement Form will be available for ward staff to use whilst issuing the passport. The form sets out agreement between the carer and the ward about what the carer can offer in terms of support for the patient whilst they are in hospital.