When you arrive

You can be dropped off by car right outside the inpatient entrance at the East and Centre Block Atrium on Level 1. There is no car park charge for dropping off patients.

You should report to the reception desk at the entrance and you will be given directions or escorted to your ward. On arrival your name and personal details and details of next of kin will be checked by our staff.

In the interests of safety you will also be asked to wear an identity bracelet during your time in hospital. Once on the ward you may allocated a bed in an individual room with en-suite toilet or a bed in a six bed bay. The 6 bedded bays are all single sex.

We do ask patients, visitors and staff to pay particular attention to hand hygiene. We have alcohol gel handwash dispensers on every ward and we ask that patients and visitors use them. Good hand hygiene goes a long way to beating the spread of infection. If you do not think a member of staff has washed their hands, you should ask them to do so or mention it to a person in charge. For more information about infection control, please visit the Infection Control section of the website.

You will be asked by the ward staff about any medication you are taking so they can check your medication history. You should bring any medications with you when you come into hospital. At the start of every nursing shift, the nurses who look after you should introduce themselves to you, so you know who to call.

Identity bracelets

In the interest of your safety you will be asked to wear an identity bracelet during your stay. Please check that the details on the bracelet are correct. You should not remove the bracelet until you are discharged from the hospital. Your name will normally be displayed on the ward and may be visible to other members of the public. If you would prefer for this not to happen please let a member of ward staff know.