Radiology Department News



ISAS Accreditation renewed


The Radiology Department originally achieved accreditation as part of the Imaging Services Accreditation Scheme (ISAS) on 28th November 2012.

Our accreditation was renewed on 17th November 2016 for a further 4-year cycle.  We are incredibly proud to have achieved this, and will continue to work hard to maintain it over the next 4 years.  We are required to show continuous improvement and maintenance of these high standards of patient care.  So you can be sure that the Radiology Department is always doing its utmost to ensure that our service is of the highest quality/

For more information on what this accreditation means and how it benefits patients, visit the ISAS Accrediation information page.

NNUH Radiology Department wins innovation award

Philippa Taitt Norfolk and Norwich

The Norfolk and Norwich University Hospital (NNUH) has won a Health Enterprise East (HEE) award for an innovation designed to benefit patients.

The Radiology Department won the Service Improvement Category for their work on reducing the number of appointments missed through the patients not attending

The department used targeted text messaging via a system on the hospital’s intranet, to patients who were due to attend a radiology appointment within the next 48 hours. The project has reduced the “Did Not Attend”  (DNA) rate from 5% to 3.1% saving NNUH £136,000 since it started in July 2015.

Philippa Taitt, Radiology Service Improvement Manager, said: “We are delighted and amazed to have won. The team is really proud that our DNA project has been recognised by HEE, and to have won this award. We used to experience in the region of 1000 DNAs in Radiology every month, and now we are seeing around 50% reduction, so the project has definitely been successful.”

At an awards ceremony hosted by BBC presenter Susie Fowler Watt, the team were presented with £2,500 to further develop their idea and an engraved trophy.

Two other entries from the hospital were also shortlisted and reached the finalist stages. These included the development of the ‘manage my menopause’ website and an app being developed for patients recovering from stroke.

For more information visit the Health Enterprise East website.