Norfolk and Norwich University Hospital in UK Top 40

The Norfolk and Norwich University Hospital has today been named one of top 40 hospitals in the country for the third year running, according to hospital analysts CHKS.

   The CHKS study assessed the following 17 areas: 

  • Risk adjusted mortality index
  • Emergency readmission rates (within 28 days of discharge)
  • Discharge of stroke patients to their own home
  • Discharge of patients to home after hip operations
  • Risk adjusted complications index
  • The planning and management of day cases
  • Day case rate for specific procedures (nominated by the British Association of Day Surgery)
  • Risk adjusted length of stay index
  • Cost of in-patient activity (case mix adjusted and assessed for market forces)
  • Missed outpatient appointments
  • Procedures not carried out due to hospital decision
  • Proportion of waiting list patients treated who waited less than 6 months
  • Proportion of waiting list patients treated who waited less than 12 months
  • Proportion of surgical treatments provided to patients over 75 (case mix & population adjusted)
  • Staff survey across hospitals to assess the impact of the NHS as an employer
  • Hospital acquired infection rates (MRSA only)
  • Out-patient and A&E survey of patients experience e.g. respect and dignity, prompt access and co-ordination of care

Trust chief executive Stephen Day said: “It's a tremendous accolade to have been judged one of the UK's Top 40 hospitals for the past three years. We're delighted to receive this award and it's a fantastic reflection on the skill and dedication of all our staff.”

Chief executive of CHKS International Graham Harries said: “To be awarded CHKS 40 Top Hospital status, each hospital has to achieve a high level of performance across all the indicators. This demonstrates to local residents that their hospitals are well managed and focused on the needs of their patients.”

For more information on the CHKS 40 Top Hospitals awards contact John Smith, Executive Director, CHKS. Please contact 07831 638 775 or email:

Media contacts at NNUH: Andrew Stronach or Hayley Gerrard on 01603 287200

Tuesday 27th of April 2004 04:00:22 PM