NNUH excellent for privacy, cleanliness and catering
The Norfolk and Norwich University Hospital offers patients excellent standards of cleanliness, catering and privacy and dignity, according to the latest inspection results from the National Patient Safety Agency.
The NPSA's Patient Environment Action Team (PEAT), which includes members of the public, made visits to the Norfolk and Norwich University Hospital earlier this year and examined the standards of the patient environment and hospital food. The Norfolk and Norwich University Hospital was judged as excellent in all three categories for the second year running; cleanliness, catering and privacy and dignity.
Chief Executive Anna Dugdale said: “These are excellent results that are down to good teamwork on the part of often over-looked staff who are delivering an excellent service for patients. We are committed to ensuring our patients enjoy excellent standards of cleanliness, catering and privacy. We remain determined to maintain those standards and improving them further wherever possible.”
Under the National Patient Safety Agency's Patient Environment Action Team inspection regime the possible scores are Poor, Acceptable, Good or Excellent. The assessments include inspections by patient representatives. The comparative performance of local Trusts was:
- NNUH – Excellent for cleanliness, privacy and dignity and catering
- West Suffolk Hospital – Good for catering, cleanliness and privacy and dignity
- James Paget Hospital – Good for cleanliness, privacy and dignity and excellent for catering
- Queen Elizabeth Hospital – Good for cleanliness, privacy and dignity and excellent for catering
- Addenbrooke's Hospital – Good for cleanliness, privacy and dignity and catering
- Ipswich Hospital – Good for cleanliness, privacy and dignity and catering
- Peterborough District Hospital – Acceptable for cleanliness, good for privacy and dignity and catering
For more information visit www.npsa.nhs.uk