Health watchdog finds NNUH meets standards of quality and safety

An unannounced inspection of the Norfolk and Norwich University Hospital by the Care Quality Commission (CQC) has concluded that the hospital meets all the essential quality and safety standards inspected.

The inspection was part of a programme of planned reviews of hospitals to examine whether or not they meet the quality and safety standards prescribed by the CQC. Inspectors visited NNUH on 18th January and spoke to patients and staff. During the vist the CQC inspected performance against four outcomes which were respecting and involving people who use services, care and welfare of people who use services, meeting nutritional needs, and records.

Chief Executive Anna Dugdale said: “We are delighted the CQC inspectors found that we meet all the essential standards of quality and safety. We would like to thank our staff who have seized the opportunity presented by the CQC feedback and worked very hard to implement changes which have enabled us to improve the care our patients receive.

“We are indebted to the team of people, including our governors, Age UK, Norfolk LINks, the Norfolk Older People’s Forum, and the Alzheimer’s Society, who have generously given their time to provide independence and a patients’ eye view to our audit process.”