Youngsters celebrate as course boosts 100 futures

Unemployed young people from Norfolk celebrated at Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH) this week after completing a bespoke course that has now boosted the job prospects of 100 local youngsters.

The Prince’s Trust ‘Get into Hospital Services’ programme, delivered by NNUH and Serco, has been running since 2009. The latest group of participants aged 16 to 25 have develop skills in understanding public health improvement, interview techniques, manual handling and first aid before completing a 4 week work placement with the National Health Service or Serco. Three in four of the young people supported by this programme have moved into work, education or training.

Ryan Cappuccio, 24, from Norwich, who collected his certificate at a special presentation on Tuesday, has secured an apprenticeship in the Ear, Nose and Throat Outpatient Department at the NNUH.

Ryan was working as a bricklayer when he badly injured a tendon in his right hand. He had to undergo two operations and many months of physiotherapy. Without the full use of his hand, was unable to continue working.

Ryan struggled to get back into the workplace and spent nearly two years without a job. He had always wanted to work in a hospital but felt that his lack of experience was holding him back. Being long-term unemployed caused Ryan to feel down and he started to doubt that he would ever get a job.

It was during a visit to the Job Centre that Ryan heard about The Prince’s Trust Get into Hospital Services programme.

He said: “I was really excited to hear about Get into Hospital Services because it had always been my dream to work in a hospital. I knew there was a chance that if I completed the programme I would get a job and that was a great feeling.”

Ryan was thrilled to learn that he had secured a Business Administrator Apprenticeship with the NNUH.

Ryan said: “The Prince’s Trust changed my life. I’ve got a job now and my confidence has improved. As part of Get into Hospital Services we had to do practice interviews and although it was nerve-racking talking in front of a group, it did help. If it wasn’t for the course I’d still be out of a job and signing on. I would recommend this programme to any unemployed young people out there.”

Julia Watling, Training and Development Manager for the NNUH said “the ‘Get into Hospital Services’ is a great opportunity for local young people to develop their knowledge and skills and ultimately their confidence within the workplace. Ryan was eager from day one to do well and show the organisation what he could offer us. His enthusiasm has really shone through.

It has been a privilege to support all the candidates that have come through this programme many of whom have gone onto secure employment at the NNUH.

Stephen Welfare, Managing Director at the East of England Local Education and Training Board, said: “We are delighted that this scheme has been such a success. To think that our funding has contributed to improving the lives of 100 young people, whilst bringing fresh faces into the NHS workforce, is fantastic. We look forward to seeing many more apprentices following Ryan's footsteps in the region.”

Lewis Alexander, 21, from Bowthorpe in Norwich, who also collected his certificate at the presentation, secured full-time employment as a Domestic Assistant with Serco at the NNUH.

Lewis had been unemployed for seven months before he got involved with The Prince’s Trust Get into Hospital Services programme.

He said: “Being unemployed was a real struggle. All I wanted was to be out working but without qualifications or experience, it felt impossible.”

Lewis heard about Get into Hospital Services at the Job Centre and jumped at the chance to get involved. As part of the programme Lewis had the opportunity to carry out a work placement and elected to do this cleaning the wards at the NNUH.

Lewis said: “I really enjoyed Get into Hospital Services, particularly the work placement part because I know that cleaning the hospital is an important job. I improved my confidence and social skills and best of all I got to make the patients laugh. It even changed how I am at home, I now check the door ledges for dust and have stopped leaving my socks under my bed!”

Lewis made such a good impression on his colleagues that he has now been offered a full-time role as a Domestic Assistant with Serco, the contractors who manage the hospital cleaning services.

He said: “If I hadn’t got involved with Get into Hospital Services, I think I’d still be unemployed. Now I feel excited about the future and just want to soak up as much as I can. There are so many opportunities at the NNUH and I hope to stay here for a long time.”

Chris Paul for Serco said: “Lewis is a decent young man with a nice manner and nature and full of fun, he came with the intention of wanting to learn and work, be punctual and achieve good attendance – simple prime attributes but essential beyond any initial qualification or technical skill. The world is now his oyster as the NHS and Serco are great organisations to progress people’s ambitions. Employ for attitude and train for skills is the order of the day.”

Paul Beesley, senior head of programmes of The Prince’s Trust in Central England, said: “We are delighted to be working in partnership with the NNUH and Serco to boost the job prospects of disadvantaged young people here in Norfolk. To have supported 100 local young people through this course is a great achievement at a time when long-term youth unemployment is on the rise.”

Youth charity The Prince’s Trust supported more than 4,000 young people across the East of England last year alone.

The next Get into Hospital Services begins on 11th March 2013. The programme is open to unemployed young people aged 16-25. Please contact Ben Long – 01473 228842/07961 702828 or email: for more information.

Notes for editors

About The Prince’s Trust
Youth charity The Prince’s Trust helps disadvantaged young people to get their lives on track. It supports 13 to 30 year-olds who are unemployed and those struggling at school and at risk of exclusion. Many of the young people helped by The Prince’s Trust are in or leaving care, facing issues such as homelessness or mental health problems, or they have been in trouble with the law. The Trust’s programmes give vulnerable young people the practical and financial support needed to stabilise their lives, helping develop self-esteem and skills for work. Three in four young people supported by The Prince’s Trust move into work, education or training. The Prince of Wales’s charity has helped more than 700,000 young people since 1976 and supports 100 more each day. Further information about The Prince’s Trust is available at or on 0800 842 842.

Local Education and Training Boards
Local Education and Training Boards (LETBs), although currently in shadow form, will be responsible for supplying the workforce and delivering education, training and development to the local NHS from April 2013. The East of England LETB will cover Norfolk, Suffolk, Cambridgeshire and Peterborough, Be

dfordshire, Luton and Essex. For more information, visit

Monday 14th of January 2013 02:00:24 PM