NNUH staff survey results show significant improvement

A national survey of NHS employees shows that staff at the Norfolk and Norwich University Hospitals NHS Foundation Trust have rated the Trust more highly in 18 out of 32 key findings, demonstrating a significant improvement over the last two years.

The improvements include staff recommending the hospital as both a place to work and a place to receive care, feeling supported in the workplace and satisfied with opportunities to work flexibly.

A total of 3500 NNUH staff responded to the 2017 national NHS staff survey which is about 50 per cent of employees.

Chief Executive Mark Davies said: “The staff survey is really important to us as it provides a comprehensive picture of staff views of what it’s like to work at NNUH, and how we’re doing compared to recent years.  Having well supported and motivated staff helps us to provide excellent care for our patients. This year’s results show we are making clear progress and the results are moving in the right direction.

“I would like to say a very big thank you to staff for the support they provide to patients and colleagues on a daily basis, which makes NNUH such a special place to work.  Together we are committed to creating a supportive environment for all our teams and we will use these results to take that work forward.”

The Trust will be sharing the results during March with its clinical teams, corporate departments and staff representatives in order to plan further improvements.  The results will also be discussed at the Trust’s monthly Viewpoint meeting which is open to all staff.

From late September to early October staff in every NHS trust in England are invited to take part, with a minimum sample of 1,250 in each organisation, and the results are collected nationally. The survey contains questions about work life balance, team working, job satisfaction, training, management and supervision, plus health and safety.

All hospitals’ staff survey reports are published online at www.nhsstaffsurveys.com