National award honour for NNUH domestic

Jacqui Woodham with her national Serco award.

A domestic at the NNUH has received national recognition for her excellent work.

Jacqui Woodham, a domestic on Cringleford ward, was presented with the national Serco Health Award 2018 at the annual awards ceremony in Glasgow.

She was nominated by ward staff because she consistently scores highly in their cleaning audits, and on one occasion helped draw their attention to a patient who needed critical help.

Jacqui, who has worked at the NNUH for 12 years, travelled to the glittering ceremony with several colleagues. Although feeling embarrassed to collect the award, she admitted the experience was ‘fantastic’.

“I was just doing my job,” she said modestly. “I don’t think I did anything special. If someone needs help then I will do it. You’re appreciated on the ward, you’re treated as part of the team.”

Claire Brown, sister on Cringleford Ward, said: “It’s lovely, I’m so proud of her. She’s very much part of our team. We asked for her to move with us when we relocated from Denton ward because of her consistent, excellent standard of cleaning. The nomination recognised that she went above the call of duty.

“We are a ring-fenced elective orthopaedic ward, predominantly joint replacements, so cleanliness is paramount. It’s really important there is no infection. Jacqui is often mentioned in positive feedback from Friends and Family.”

Abi Tierney, Serco Regional Contract Director, said: “Jacqui is, and always has been, a credit to our service offerings at NNUH. She always makes that extra special effort with her daily work routines and never falters from bringing a special warmth and human compassion to our patients, families  and the team. Serco were proud to have recognised her achievements at our recent national awards.”  

Award winner Jacqui Woodham with staff from Cringleford ward.