CQC report recognises significant improvements
Mark Davies, Chief Executive said:
“We welcome the CQC’s report which recognises the significant improvements we have made in many areas across the Trust.
“First and foremost I would like to thank every one of our amazing staff who have been working so hard to deliver the Trust’s clear, comprehensive improvement programme. It is their dedication, commitment and hard work mainly through the winter months which has helped to improve our ratings in such a short period of time. We are now well on our way on our five year journey to outstanding.
“The CQC recognised a number of examples of outstanding practice here at the trust including leading the way in the East of England in the use of robotic surgery, improving the safety culture through human factors training and the plans we have to increase capacity at the NNUH particularly in interventional radiology and endoscopy in the newly opened Quadram Institute.
“It is also recognised that the hospital has some of the lowest infection and mortality rates in the country.
“I am very proud of the staff today and they should feel very proud of the immense contribution they are making to patient care for the people of Norfolk and beyond.”
Notes to editors:
1. The Trust has established a wide-ranging improvement programme which covers many areas, including the introduction of the Perfect Ward App which supports wards and clinical areas to improve infection prevention and control; Human Factors training which promotes a safety culture through the better understanding of behaviours; and taking part in the national Pressure Ulcer Collaborative where Trusts from all over the country meet to share experiences and best practice.
2. The Trust’s innovative robotic-assisted surgery programme was praised by the CQC as one of the Trust’s areas of outstanding practice. It highlighted robotic-assisted surgery for urological cancers and that NNUH was the first hospital in East Anglia to carry out robotic-assisted colorectal cancer surgeries and a consultant’s certification by the European Academy of Robotic Colorectal Surgery. In January this year the Trust celebrated three years of saving and transforming cancer patients’ lives through robotic-assisted surgery.
3. Critical Care was also highlighted for several areas of outstanding practice for the use of information technology to improve safety such as QR codes for monitoring emergency equipment in theatres and specific electronic healthcare records in critical care. The report also highlighted the benefits of the Older People’s Emergency Department and new facilities at the Quadram Institute.