Become a Volunteer
Volunteering at Norfolk and Norwich University Hospitals (NNUH) is an inspiring way to give a little of your time each week to help your local community.
Our roles are specifically designed to have a positive impact on the wellbeing of our patients and staff.
We are a welcoming, friendly, bunch and we’re always on the lookout for fresh volunteers to join our team, so please take a look at our volunteering opportunities to learn more about the range of volunteer roles we have across the Trust.
For all roles, recruitment and training sessions take place during normal working hours on weekdays (8:30am-4:30pm). Evening and weekend volunteering may be possible after successful completion of the recruitment and training process. If you are specifically looking for evening or weekend volunteering, please make sure to mention this with your application.
If you have any difficulties completing our online application form, please contact Voluntary Services on 01603 286060 and one of our team can send out an application pack by email or in the post.
Our Mission Statement
“Giving time freely & without expectation, to enhance the care & holistic wellbeing of NNUH patients and staff”.
The five steps to becoming an NNUH volunteer
1) Complete an application form
To help us consider whether we have an opportunity to match your interests, skills and attributes, please complete the paper or online application form as fully as you can.
Please note that you will need to have the right to work in the UK in order to become a volunteer with NNUH.
2) Come and meet us
If we think that we have a suitable opportunity for you, we will invite you to an informal meeting to enable you to find out more about volunteering at with us, and for us to find out a little bit more about you.
3) Complete the recruitment checks
We will guide you through the process of verifying identity documents, obtaining references, completing an online occupational health check and a Disclosure and Barring Service (DBS) check.
It often takes several weeks for these checks to be completed, depending on you being able to supply the correct documentation and your referees responding promptly.
4) Complete your induction training
All new volunteers are required to join us for an induction session, which is typically delivered in a group setting over a day.
The induction programme covers all mandatory Trust training our volunteers will need before starting their placements, prepares volunteers for the hospital environment and establishes the boundaries between staff and voluntary roles. It is also a great opportunity to meet other new volunteers, and to be welcomed into the Trust.
Some of our specialist volunteer roles also require volunteers to complete some additional training such as wheelchair safety, nutrition and feeding, dementia awareness and therapeutic massage.
5) You are ready to start
Providing your other checks are complete, after induction you will be pretty much ready to start but don’t worry, you won’t be thrown in at the deep end! One of our Volunteer Co-ordinators will take responsibility for getting you settled in your role and introducing you to relevant staff and other volunteers, and will be your key contact for the first few weeks until you feel more comfortable in your placement area.