Become a Volunteer
Volunteering at Norfolk and Norwich University Hospitals (NNUH) is an inspiring way to give a little of your time each week to help your local community and our roles are specifically designed to have a positive impact on the wellbeing of our patients and staff.
We’re a welcoming, friendly bunch and we’re always on the lookout for fresh volunteers to join our team so have a look at our volunteering opportunities to learn more about the range of volunteer roles we have across the Trust.
For all roles, recruitment and training sessions take place during normal working hours on weekdays. Evening and weekend volunteering may be possible after the successful completion of the recruitment process (if you are specifically looking for evening or weekend volunteering, please make sure to mention this in your application).
If you have any difficulties completing our online application form, contact Voluntary Services on 01603 286060 and one of our team can send out an application pack by email or in the post.
The five steps to becoming an NNUH volunteer
1) Complete an application form
Please complete the application form as fully as you can – this will help us to consider whether we have an opportunity that would be a good match for your interests, skills and attributes. You will need to have the right to work in the UK in order to become a volunteer with NNUH.
2) Come and meet us
If we think that we have a suitable opportunity for you, we’ll invite you to an informal meeting to enable you to find out more about volunteering at with us, and for us to find out a little bit more about you.
3) Complete the recruitment checks
We’ll guide you through the process of verifying identity documents, references and completing an occupational health check and Disclosure and Barring Service (DBS) check. It often takes several weeks for these checks to be completed, depending on you being able to supply the correct documentation and your referees responding promptly.
4) Complete your induction training
All volunteers are required to join us for an induction session which is typically delivered in a group setting. The induction programme covers all the training that volunteers will need before starting their placements, and is a great opportunity to meet other volunteers and to be welcomed into the Trust. The session prepares volunteers for the hospital environment and establishes the boundaries between staff and volunteer roles. Some of our specialist volunteer roles also require volunteers to complete some additional training such as wheelchair safety, nutrition and feeding, dementia awareness and therapeutic massage.
5) You’re ready to start
After induction, you’ll be pretty much ready to start but don’t worry, you won’t be thrown in at the deep end! One of our Volunteer Coordinators will take responsibility for getting you settled in your role and introducing you to relevant staff. They will be you’re key contact for the first few weeks until you feel more comfortable in your placement area.