NNUH Radiology department receives ISAS accreditation

The Norfolk and Norwich University Hospital Radiology department is celebrating renewing a national accreditation for a further four years for their services offered to patients.

The Imaging Service Accreditation Scheme (ISAS) is a patient-focused assessment and accreditation programme designed to help diagnostic imaging services ensure their patients receive high quality services.

The accreditation has been awarded to the NNUH Radiology team for their excellent patient-centred service that they provide. The accreditation standards are endorsed by the Royal College of Radiologists and the Society and College of Radiographers, and overseen by an independent body UKAS (UK Accreditation Service).

Each year, the team is required to submit comprehensive and thorough evidence to UKAS to show adherence to these high standards, as well as receiving regular visits from an assessment team. This has allowed the team to continually improve their own training.

The NNUH radiology team is 1 one of 25 healthcare organisations in the UK to have achieved this accreditation.

Mary Burlingham, Senior Radiographer and ISAS Project Lead said: “I am incredibly proud in supporting our Radiology department into its second four-year cycle of ISAS accreditation. It is definitely a team effort and requires a lot of hard work, which proves to be a great benefit to our patients and radiology staff. The department has widened their skills and this has proven useful in the day-to-day running of the service. Our ISAS accreditation is a great attribute to the NNUH and the dedicated, hardworking and professional staff working in the Radiology department.”

Louise Reilly, Practice Development Superintendent Radiographer said: “The radiology department consistently works to ensure that we provide high quality imaging and excellent patient care. Maintaining the ISAS accreditation demonstrates our continued commitment to ensuring that the service we provide is the best it can be.”

Paul Malcolm, Consultant Radiologist and Radiology Clinical Governance Lead said: “We are delighted to receive national acknowledgement of the hard work everyone in radiology puts into making quality of care and patient safety our priority. The secret is that we all work as a team. The renewal of this accreditation for a further four years recognises our commitment to make standards of care even higher.”

Mark Davies, Chief Executive of NNUH said: “This is a fantastic achievement for the Radiology team. To receive this accreditation for a further four years shows the consistent and excellent service they provide to our patients, and I would like to thank them all for their hard work”.

NNUH Radiology Team