NNUH receives Carer Friendly Tick Award
The Norfolk and Norwich University Hospitals NHS Foundation Trust has become the first in Norfolk to receive the ‘Carer Friendly Tick Award – Health’ from Caring Together, recognising the continuing work and commitment to supporting carers.
The award was given by carers in recognition of the Trust’s work to introduce a partnership agreement with carers, Carers’ passport and clinical lead for carers.
“We understand the important role played by people who look after a family member or friend and greatly appreciate and value the contributions of carers,” said Sarah Higson, NNUH Lead for Patient Engagement and Experience. “We’re delighted to receive this award as recognition of the work we’re doing to support them, particularly as it was given by carers themselves.”
Andy McGowan, Head of Carer Services at Caring Together, said: “If someone who is normally looked after by a family member or friend goes into hospital, the carer’s role being recognised can make a big difference – to the patient, to the carer and also to those treating the patient.
“The Norfolk and Norwich University Hospital has recognised this and has in place a range of measures to identity and support carers, as well as involving them in the care provided for the person they look after.”
Ruby Allen, NNUH Patient Engagement Facilitator, added: “We’re committed to continuing to improve support for carers. For example, our Carers’ Passport offers concessions such as discounted meals and free parking as a gesture of our appreciation, and we’ll reconvene our Carers’ Forum in the New Year, when we aim to increase and diversify membership.”
The award was developed by young carers from Caring Together’s Norfolk Young Carers Forum (NYCF) and includes education, community, health and employer awards, covering Norfolk and Cambridgeshire.
If you are a carer and would like to find out more or are interested in joining the Carers’ Forum, please email Patient.Experience@nnuh.nhs.uk. For more information about the Carer Friendly Tick Award, visit www.caringtogether.org/carer-friendly-tick.