Tinnitus & Hearing Therapy
Who are we?
- Alex Hatcher – Senior Audiologist/Hearing Therapy Service Lead
- Kerry Bridgford – Senior Audiologist
- Beth-Anne Mancktelow – Audiologist & Hearing Therapist/Head of Audiology Service
- Sophie Butler – Hearing Therapist
How can you be referred?
You can be referred by your GP to ENT who can then refer onto Hearing Therapy or there is a direct referral route from GP to Hearing Therapy if you have tinnitus without other ENT symptoms.
Who do we see?
We see people to help with the following problems: tinnitus, problems with sensitivity to sound (hyperacusis), stress related to dizziness or balance problems and people needing support around the emotional impact of hearing loss.
What services are offered?
We offer a range of appointment types: group, one-to-one, in person and telephone or video. Depending on the nature of the appointment, some are limited to a particular type but we will be flexible to a persons needs where possible.
Tinnitus Management / Counselling
We can explain what tinnitus is and the current evidence-based methods of managing the tinnitus. We use counselling skills to support people in building long-term strategies to reduce impact that tinnitus is having on the person’s quality of life.
Help with Sensitive Hearing (Hyperacusis)
We can explain what hyperacusis is, identify triggers and agree upon a desensitisation programme to help with over sensitivity to sounds.
Relaxation Therapy
We can teach a range of relaxation exercises to help reduce stress/tension, which may result from living with hearing loss, tinnitus, or balance problems. We can help people navigate online resources for stress management and signpost to other services where required.
Hearing Tactics
We can give you advice on various hearing strategies, which can help to minimize the communication difficulties a person may have as a result of the hearing loss. We can provide information on lipreading group classes run by Adult Education.
Balance Related Stress
We support our Balance team, who provide individually tailored exercise programs, by giving relaxation advice for dealing with stress-related issues that may be contributing to the balance problem.
Further Information
Tinnitus UK is a charity that provides information about tinnitus, online support groups, tinnitus-related research and more. For further information on Hearing Therapy Services please contact the Audiology Department on 01603 287284 or email us on hearingtherapy@nnuh.nhs.uk

