Out of Hours Service

The Out of Hours Team is part of the Health Records Department but based in the Collection Point at the Norfolk and Norwich University Hospital. The team operates an emergency notes provision service out of normal working hours.

The team is on duty Monday to Friday between 16:00 –  07:30 but 24 hours a day at week ends and on all bank holidays.  To Out of Hours team are contactable on the numbers below. Please note that the team cannot answer the mobile if they are driving between locations to retrieve notes stored outside the main hospital premises. The team can also be contacted on bleep 0742 if calling from inside the hospital, or if externally through the main switchboard on 01603 286286 and ask for bleep 0742.