Organisations offering support

You may wish to get in touch with any of the following organisations for practical, financial and emotional support.

Carers Matter Norfolk

www.carersmatternorfolk.org.uk

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Carers Matter Norfolk is the free countywide support service for unpaid carers for those aged 16+ caring for someone living in Norfolk aged 18+, whether the carer lives in the county or elsewhere (caring at a distance). We also provide support to young carers and their families. Services include:

  • Free confidential seven-day-a-week Advice Line
  • One-to-one support/peer support
  • Emergency Planning
  • Education and training

  0800 083 1148

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Monday to Friday 9am – 8pm, Saturday 10am – 2pm and Sunday 10am – 2pm

 Email

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 Twitter

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  Facebook 

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Age UK Norfolk

Age UK Norfolk is a local independent charity with over 70 years’ experience dedicated to supporting older people, carers and their families living in Norfolk. Our relationship with other Age UK charities allows us to share knowledge and expertise and to actively promote the wellbeing of older people through a variety of services including benefits, befriending, financial household management, advocacy, dementia activities and winter grants.

www.ageuk.org.uk/norfolk/

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Age UK Norfolk advice hotline: 0300 500 1217

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advice@ageuknorfolk.org.uk

Monday to Friday between 10am and 4pm.

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Norfolk County Council

Norfolk County Council is a service for all Norfolk citizens.

www.norfolk.gov.uk/

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With services to support young carers, young adult carers and their families and adult carers help and advice

www.norfolk.gov.uk/care-support-and-health/looking-after-someone

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Norfolk County Council’s Emergency Duty Team

  • Monday to Thursday – from 5pm-9am the following morning.
  • From 4.35pm on Friday through to 9am the following Monday morning.
  • All day (24 hours) on Bank Holidays.

  0344 800 8020

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Norfolk Family Carers  

Norfolk Family Carers  have been advising and supporting unpaid carers in Norfolk since 1993.

Using our experience over the last two decades, we are introducing new, personalised support packages to help people balance their caring responsibilities with the rest of their lives.

We offer practical and emotional support for carers at all stages of their caring journey.

01603 219924

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www.norfolkfamilycarers.org/

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info@norfolkfamilycarers.org

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Norfolk Directory 

The Norfolk Directory aims to provide residents and families with information, advice, services and activities across Norfolk. We also provide information which supports the local offer, Care Act 20014 and Childcare Act 2006.

 www.norfolk.gov.uk/norfolk-directory

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Caring Together

Caring Together is a leading charity supporting carers of all ages across Cambridgeshire, Peterborough and Norfolk.

We provide information and advice, run services in our local communities and campaign so that carers have choices.

 www.caringtogether.org

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 01553 750014

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@CaringTogether

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www.facebook.com/CaringTogetherCharity/