Pain Management

Welcome to the Norfolk & Norwich University Hospital

Pain Management Service

Chronic Pain Management

We are a multi-disciplinary team offering a full range of chronic pain management techniques, primarily to the local population of Norfolk but also to Suffolk and beyond.

We are based at the Pain Management Centre at Adelaide Street Health Centre.

We have 7 consultants, 6 specialist nurses, 2 specialist physiotherapists, 2 clinical psychologists and a specialist occupational therapist with a supporting team of receptionists and secretaries.

We are a fully integrated inpatient and outpatient team which benefits our chronic population when they are admitted in an acute situation.

We offer the following services:

  • Spinal pain MDT clinics with access to full range of interventions undertaken at Cromer hospital or NNUH
  • Complex spinal clinic with the interdisciplinary input from spinal surgeons, pain physician and spinal physiotherapist
  • Multi-disciplinary management of neuropathic pain, including CRPS, and any other chronic pain condition
  • Facial pain/ trigeminal neuralgia clinic, ensuring rapid access to medication advice in times of acute flare up of pain with interventions taking place at the NNUH if necessary
  • Opioid clinic, enabling the supervision and management of patients on complex or high dose opioid regimes. This clinic runs in conjunction with the Norfolk Recovery Program, giving equitable access to a multidisciplinary team for patients with pain problems that co-exist with problem drug use and substance misuse. We similarly undertake joint review of complex opioid inpatients with NRP
  • Nurse led Qutenza (topical capsaicin) clinic, which is run at Cromer hospital, for the treatment of peripheral neuropathic pain e.g. post herpetic neuralgia
  • Neuromodulation service – we have an established, nationally respected service with a robust multi-disciplinary pathway and excellent functional outcomes, offering neuromodulation techniques for appropriate pain conditions as per NICE guidance
  • Pain management seminars – education sessions for patients run by the MDT
  • Full pain management program
  • Individual sessions with members of the multi-disciplinary team

Acute Pain Management Service

Who are we and what do we do?

“Delivering high quality acute pain management is a basic requirement of a modern health service and meets minimal expectations of patients and their carers. It is also concerned with the prevention and management of many serious peri-operative complications.” (RCoA 2014)

The acute pain team based at the NNUH is integrated with the Pain Management Centre and comprises a team of 6 specialist nurses led by a pain consultant. The nurses are all able to assess and manage acute and chronic pain.

Our role is to:

  • advise on acute pain management for all patients
  • regularly review all patients with an epidural infusion (excluding obstetrics),
  • undertake regular review of acute pain problems
  • undertake education of ward-based staff informally in clinical areas
  • undertake audit and participate in research, write policies and guidelines for pain management,
  • deliver formal education for all disciplines with medical colleagues and other healthcare professionals
  • liaise with consultant anaesthetists with overall responsibility for acute pain management


Please feel free to download and print our patient leaflet.

Pain Management Centre – patient information leaflet[12259.3]

Department Contact Details:

Main Telephone Number: 01603 288453

Medical Secretaries: 01603 288457/288455

Pain Management Waiting List Co-ordinators within DPU: 01603 289375/287733

Pain Management Waiting List Co-ordinators within Cromer Hospital: 01603 646277