QSI Accreditation

The Radiology Department has been accredited with the Quality Standards in Imaging (QSI) Award.

The Radiology Department at the Norfolk and Norwich University Hospitals NHS Foundation Trust achieved accreditation as part of the Quality Standards in Imaging (QSI) Award on 28th November 2012.

Our accreditation was renewed on 17th November 2016 for a further 4-year cycle. We are incredibly proud to have achieved this and will continue to work hard to maintain it over the next 4 years.  We are required to show continuous improvement and maintenance of these high standards of patient care.  So you can be sure that the Radiology Department is always doing its utmost to ensure that our service is of the highest quality.

What is QSI?

QSI is available to imaging services across the UK both within and outside the NHS. Accreditation is the formal recognition that an imaging services provider has demonstrated that it has the organisational competence to deliver against key performance measures. These measures require the Department to achieve high standards of service in relation to patient care and choice, safety, fit-for-purpose facilities, and clinical practices.

The accreditation publicly endorses the high-quality patient-centred services the Radiology Department continually operates.  The standards are endorsed by the Royal College of Radiologists and the Society & College of Radiographers but overseen by an independent body UKAS (UK Accreditation Service).

The standards set a high level of performance for Radiology Departments and require a great amount of teamwork and dedication to patient services.  The standards are designed to put patients at the centre of the service, ensuring that services are designed and maintained with patients at the forefront.  Each year, we are required to submit vast amounts of evidence to UKAS to show that we adhere to these standards, as well as being scrutinised at least every other year during an onsite visit by the assessment team, which consists of Radiologists, Radiographers and patient-representatives.

For further information on the benefits of receiving your care from an accredited service, see the UKAS Leaflet: Providing Confidence in your healthcare provision.